C-Store Clerk

SUMMARY

The Convenience Store Clerk receives cash from customers or associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.

• Provides excellent customer service, ensuring positive customer relations and satisfaction.
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
• Processes and is accountable for other services handled at the register.
• Ensures proper handling of all forms of tender and coupons.
• Bookkeeping – balance tills.
• Answers incoming phone calls using proper phone etiquette.
• Performs fixed activities as assigned by Store Director.
• Assists with maintenance and cleaning of the store.
• Follows all store and department policies and procedures.
• Follows all safety policies and procedures.
• General upkeep of all machines (stores with gaming).
• Maintain bill breaker machine (stores with gaming).
• Bartending (stores with gaming).
• Other duties may as assigned.

• Excellent customer service skills.
• Ability to prioritize and multi-task.
• Detail oriented.
• Problem solving skills.
• High energy.
• 21 years or older (stores with gaming).

• This job has no supervisory responsibilities.

• High school diploma or general education degree (GED).
• One to three months related experience and/or training.
• Equivalent combination of education and experience.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees of organization.

• Basic math concepts (addition, subtraction, division, multiplication).

• Food Handler’s Certification as required by State Law.
• Business certificate (stores with gaming).

• Slip resistant shoes with closed toe and heel.
• Safety Cutter.
• Uniform per store policy.

• Stand.
• Use hands to finger, handle, or feel.
• Reach with hands and arms.
• Communicate with associates and customers.
• Lift and/or move up to 20 pounds.

• Walk.
• Stoop.
• Kneel.
• Crouch.
• Crawl.

• Climb.
  
  Balance.
• Taste or smell.
• Lift and/or move up to 50 pounds.

• Close.
• Distance.
• Ability to focus.

• Fumes or airborne particles.
• Outside weather conditions.
• Moving mechanical parts.
• Toxic or caustic chemicals.

• Moderate.

(depends on industry experience)

• Medical, Dental, and Vision Insurance.
• Flexible Spending Accounts (Medical and Dependent Care).
• Life Insurance.
• Voluntary Benefits.
• Paid Time Off.
• Retirement Plans.
• Employee Assistance Program.