Retail Sales Associate - Prairie Crossings

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with customers by providing excellent customer service that drives brand loyalty. You’ll use your product knowledge to educate, inform, inspire, and help customers put together wardrobes. Working with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omni‑channel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support the sales floor, fitting room, cash wrap, and back of house as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

• A good communicator who effectively interacts with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• A passion for retail and the ability to thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, always learning, open to feedback, and taking action as required.
• Agreeable to work a flexible schedule—including holiday, evening, overnight, and weekend shifts—to meet the needs of the business.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office and lift up to 30 lbs.

• Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet.
• Competitive paid time‑off plan.
• Up to five “on the clock” hours per month to volunteer at a charity of your choice.
• Extensive 401(k) plan with company matching up to four percent of base pay.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• See more of the benefits we offer.

$15.00 – $15.50 USD per hour. Pay is based on qualifications, experience, skill level, competencies, and work location, meeting minimum wage or the higher end of the pay range as required by city, county, and state regulations.

Gap Inc. is an equal‑opportunity employer committed to a workplace free from harassment and discrimination. We recruit, hire, train, and promote qualified individuals of all backgrounds, making all employment decisions without regard to protected status. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.