Food Clerk- Grocery

Additional Considerations:
Must be 18+ years of age. Hy‑Vee values a fully engaged workforce.

Delicatessen Clerk

Delicatessen

Non‑Exempt

Responsible for handling food safely and maintaining a clean, organized work area. Operate department registers and process payments. Provide courteous and efficient customer service to shoppers and team members.

Accountable and reports to:
District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
Food Service Director;
Delicatessen Department Manager.

None

• Provide prompt, efficient, and friendly customer service by showing care, concern, and patience.
• Smiles and greets customers in a friendly manner and encourages them to address staff by name when possible.
• Assist customers by escorting them to desired products, loading/unloading heavy items, and noting any customer suggestions or requests.
• Answer the telephone promptly and take customer orders.
• Take orders at the delicatessen counter and coordinate with co‑workers to ensure customer satisfaction.
• Review orders and manage daily rotating list of products.
• Follow proper sanitation procedures and keep work area clean and neat.
• Inspect the status and appearance of food for freshness and readiness.
• Maintain adequate food supply by preparing, finishing, and replenishing product as needed.
• Anticipate product needs daily and develop or follow a production list.
• Check in product, put product away, and review invoices.
• Operate department registers, receive payment, and make change.
• Remove trash in a timely manner.
• Maintain strict adherence to departmental and company guidelines on personal hygiene and dress.
• Adhere to company policies and store guidelines.
• Report to work on time and as scheduled.

• Wash dishes as needed.
• Order product and supplies.
• Deliver orders as required.
• Price products for customers.
• Assist in other areas of the store as necessary.
• Perform other job‑related duties and special projects as required.

• Understand and follow verbal or written instructions.
• Write identifying information accurately.
• Request supplies orally or in writing.
• Solve arithmetic calculations involving fractions, decimals, and percentages.

Less than a high school diploma or equivalent experience and six months or less of similar or related work experience.

• Ability to lift up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
• Visual clarity at distances greater than 20 inches and less than 20 feet without correction; color vision, depth perception, and field of vision.
• Perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

• Exposure to dust, noise, equipment movement hazards, and electrical shock daily.
• Occasional exposure to temperature extremes and cleaning chemicals or solvents.
• Fast‑paced work environment.

• Telephone, fax, copier, intercom system, computer, calculator.
• Kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales.
• Delivery van, pallet jack, hot wrapper, knives.

Daily contact with the general public and customers, plus federal/state governmental or regulatory agencies regarding inspections.

The anticipated hourly starting wage for this position is $15.00 to $18.75 depending on experience.

Employment is contingent upon the successful completion of a pre‑employment drug screen.