Counter Sales Representative

• Maintain product knowledge and market and promote new products
• Assist customers during the sales/purchase process
• Respond to customer inquiries in a professional manner
• Assist with warehouse functions as needed on a daily basis
• Assist customers during the sales process using ERP software
• Track and fulfill sales orders by picking orders, creating appropriate documentation, and placing follow-up calls
• Maintain and develop customer relationships
• Generate product stock requests
• Create and maintain positive working relationships
• Help maintain a safe and clean environment

• High School diploma or equivalent, as determined by Echo Electric
• A minimum of one year experience in the electrical industry and/or knowledge of electrical products
• Ability to effectively communicate, stay organized and work within a team
• Ability to stand for extended periods and traverse the warehouse with or without accommodation
• Basic problem-solving skills and computer skills
• Completion of EDGE and EPEC Bronze Level or commitment to complete such training within 18 months of starting job assignment
• Ability to assist customers during the sales process using ERP software
• Ability to track and fulfill sales orders by picking orders, creating appropriate documentation, and placing follow-up calls
• Ability to maintain and develop customer relationships
• Ability to stay up to date on product knowledge and generate product stock requests
• Ability to create and maintain positive working relationships and a safe and clean environment

Demonstrates strong customer service skills and the ability to maintain and develop customer relationships while effectively utilizing ERP software for sales processes. Possesses knowledge of electrical products and the ability to track and fulfill sales orders efficiently.

• Customer Relationship Management
• ERP Software Proficiency
• Electrical Industry Knowledge
• Sales Order Fulfillment
• Problem-Solving Skills

• Sales Order Tracking
• Documentation Creation
• Product Knowledge
• Warehouse Functions
• Basic Computer Skills

• Effective Communication
• Organizational Skills
• Team Collaboration
• Positive Relationship Building
• Adaptability

• EDGE Certification
• EPEC Bronze Level Certification

• Electrical Products
• Customer Inquiries
• Sales Process
• Product Stock Requests
• Safe Environment