Supply Chain Administrative Coordinator

We’re Watts, a global leader in high‑quality water solutions. We’re looking for a detail‑oriented and organized Supply Chain Administrative Coordinator to support daily operations. The role is entry‑level, hybrid and based in North Andover, MA.

• Create and enter purchase orders into the system based on team inputs.
• Update purchase orders as changes occur (quantities, dates, pricing).
• Follow up with suppliers to obtain confirmations and delivery updates.
• Track open orders and ensure timely delivery.
• Maintain accurate order data across systems and trackers.
• Update order status, delivery dates, and confirmations.
• Assist in identifying and correcting basic data entry errors.
• Communicate with suppliers to confirm order details and shipment timing.
• Share updates with internal teams (Planning, Customer Service, Procurement).
• Escalate issues such as delays or missing confirmations to the appropriate team members.
• Manually maintain and update POs and SOs in both ERP systems to ensure data accuracy.
• Track and reconcile transactions between the old and new ERP to prevent discrepancies.
• Monitor system‑generated errors and collaborate with relevant teams to resolve them in a timely manner.
• Maintain simple tracking reports for open purchase orders, supplier confirmations, and delivery status.
• Provide regular updates on order progress and potential delays.
• Follow established procedures for order processing and tracking.
• Assist in documenting basic workflows and updates during ERP system transition.
• Support team with general administrative and coordination tasks.

• Basic understanding of purchase orders or order processing is a plus.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and follow up consistently.
• Good communication skills with both internal teams and external suppliers.
• Proficiency in Microsoft Excel (data entry, simple tracking, formulas).

• Associate or bachelor’s degree (or equivalent experience) in Business, Supply Chain, or related field.
• SAP experience.

Work in an office environment. Hybrid schedule: in‑office at North Andover, MA three days per week (Monday – Wednesday) and remote two days per week (Thursday and Friday).

• Remain seated at a desk or workstation for extended periods.
• Perform repetitive typing or mouse tasks for extended periods.
• Move around the office, organize or transport files, packages, or other office‑related materials.
• Read documents, use a computer, and perform data entry tasks.
• Communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Operate standard office equipment (computers, printers, phones, copiers).
• Occasionally lift and carry light objects, such as office supplies or small equipment.

Hourly: $23.15 – $26.20 (dependent on experience and qualifications).

• Competitive compensation based on skills and experience.
• Comprehensive medical and dental coverage; retirement benefits.
• Family building benefits, including paid maternity/paternity leave.
• 10 paid holidays and paid time off.
• Professional development opportunities and educational reimbursement.
• Additional perks such as fitness reimbursements and employee discount programs.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law.

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.