Office Coordinator

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a part-time opening in our Newton, MA office. This is currently a part-time position with the potential to grow into a full-time position. The position is for 40 hours per week at $25.00 per hour.

• PTO plan
• paid holidays
• 401(k) plan

Regular onsite attendance required.

• Unpacking received shipments daily
• Prepping and steaming garments for delivery and placing on clothing inventory rack, filed by Sales Professional
• Prepping and shipping out packages to clients and factories
• Processing returns, remakes, and alterations
• Helping clients when they come to the office

• Entering alteration instructions into the proprietary system
• Communication with outside contractor tailors, delivering/picking up garments as needed
• Checking in alteration tickets upon completion
• Preparing alteration report for corporate office

• Answering incoming phone calls and relaying messages to appropriate Sales Professional
• Checking store e-mail daily and forwarding information to relevant person(s)
• Making same day bank deposits and running errands
• Making follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned

Strong computer skills, including proficiency with Microsoft Office and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Management of office supplies

Communicating with building management

Ability to put together office monthly reports

Assist with preparing for biannual trunk show events

Valid driver’s license