Coordinator Vendor Management & Support

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The principal purpose of this position is to support the Supplier Relationship Management program for Not for Resale (NFR) suppliers; as well as oversee Operational Contracts within our Procure to Pay (P2P) tool.

Provides support to the team by developing, maintaining and updating vendor management scorecards and KPIs, conducting contract audits and maintenance to ensure contract pricing is being provided, and performing contract reporting tasks for the NFR Sourcing team.

Responsibilities are the establishment and maintenance of vendor scorecards including support to the NFR team on contract reporting and support.

• Creating and maintaining vendor scorecards and KPIs
• Create and maintaining scorecards for key NFR vendors
• Gathering quarterly supplier data
• Issue, follow-up and summaries quarterly score cards.
• Schedule meetings, as well as capture notes and issue meeting minutes
• Maintain VMAS Score Card Timeline
• Maintain and/or update NFR Supplier Resource Site
• Contract Maintenance
• Enter/update Operational Contracts in P2P
• Identify correct content group within the P2P tool to executed contracts
• Establish expiration notifications within P2P
• Research existing contracts (LCM, Ariba, Coupa or Legal), and update SharePoint as needed
• Coordinated with P2P team regarding new items to be loaded into system
• Communicate price discrepancies with Sourcing, Business Owner, or P2P Team
• Highlight SLAs and KPIs within the contracts
• Contract Log
• Reports out to NFR and Legal team the weekly status of contracts yet to be executed.
• Weekly issuance of emails to Sourcing Team regarding status updates
• Maintain Contract Status Tracker - formatting, missing data, etc.
• Close executed contracts
• Secure a copy of executed contracts (for loading into P2P)
• Coupa Supplier Portal
• Invite strategic supplier partners to supplier portal
• Train suppliers on the portal
• Update Supplier Record in Coupa with correct information
• Assist business owners with CSP inquiries
• Reporting
• Expiring Contracts Report - Collaborate with business owner and/or NFR Sourcing (weekly)
• Establish expiration notices in P2P
• Supplier Score Card Trends
• Supplier Fact Sheets
• Coupa Supplier Portal Trends
• Coupa Contract Reporting (qtrly)
• Presentations as required

• 1-3 years professional experience
• Strong organizational skills
• Strong Interpersonal skills
• Attention to detail and accuracy
  
  Strong Microsoft Excel
• Strong Microsoft PP
• Ability to interpret contractural requirements
• Oral and/or written communication skills
• Customer focus
• Initiative/highly motivated/enthusiasm
• Honest/Integrity
• Self starter and independent worker

ME/NC/PA/SC Salary Range: $23.58 - $35.37

IL/MA/MD/NY Salary Range: $27.08 - $40.62