Client Implementation Analyst, Officer

Who we are looking for

Experienced Project/Program management candidate with experienced of the full lifecycle of complex technology and services projects. Candidates who can collaborate across State Street & Charles River products and services, who represent the STT enterprise culture traits and behaviors in order to deliver the Alpha solution to our clients.

Why this role is important to us

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of 'alpha' to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office.

It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

What you will be responsible for

As Client Implementation Analyst you will:

* Work in a support role on client facing Alpha implementation programs.

* Take responsibility for supporting and overseeing significant elements or phases of a client implementation program.

* Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams

* Support the Client Implementation Executive and Lead in ensuring on timely delivery of the program

* Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners

* Support the design of the program Milestone planning and sequencing of the phases for the program

* Make decisions and recommendations to the Client Implementation Executive and Lead and the Client to manage and ensure the successful delivery of the program plan

* Monitor expenditure costs against delivered and realized benefits on behalf of the program

* Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.

* Support capturing of business requirements, reaching agreement on Target Operating Models

* Supporting the Client Implementation Executive and Lead in managing risk to the program's successful outcome and change control process

* Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements

* Supporting the Client Implementation Executive and Lead and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan

* Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees

Additional requirements

Through the contractual negotiation phase

* Agreeing the contract structure and schedules based on the services with the Legal and product owners

* Working with Legal and the product owners to define the business owners and recommending input to Service schedules

* Support the definition of the Migration/Transition schedule, assumptions, phasing/sequencing, developments, timing and dependencies

* Understand and hold the business SMEs accountable for discussions with legal and the client on specific clauses and schedules

What we value

* Ability to bring together teams across different levels and disciplines within the organisation

* A willingness to drive resolutions & own outcomes

* Strong critical thinking, problem solving, decision making and relationship management skills

* Experience in supporting the management of large scale, multi-location projects, across multiple business lines and corporate functions

* The Enterprise Culture traits and behaviours - Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

Education &

Preferred Qualifications

* Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry

* Microsoft Office suite experience

Salary Range:

$65,000 - $113,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and…