Assistant Director, MBA Financial Aid

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world.

Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business.

Join our Financial Aid team and make a meaningful impact on MBA students' educational journeys. Reporting to the Director, Financial Aid, you'll help students navigate financial aid options, ensure accurate and timely aid packaging, and support our commitment to making an HBS education accessible and affordable. You'll serve as a trusted resource to students, colleagues, and partners across Harvard, balancing detailed analytical work with strong customer service.

If you thrive in a collaborative environment where operational excellence and student support go hand-in-hand, we'd love to have you join us.

• Conduct institutional need analysis and package financial aid awards for a caseload of second-year MBA students.
• Review requests for additional aid, exercising professional judgment and communicating decisions and guidance to students.
• Package complementary fellowships for continuing students.
• Manage financial aid administration for Independent Field Courses.
• Counsel students on financial aid policies and procedures.
• Make presentations to students or new admits as required.

• Support financial aid compliance and operations by assisting with audits, reporting, quality assurance initiatives, and adherence to federal, state, and institutional regulations.
• Support federal loan processing and related operations, serving as a key resource and backup for loan administration activities.
• Manage and process stipends for all MBA students.
• Analyze and assess reports in the HU Student Financial Services (SFS) system and HBS systems and take appropriate action related to compliance and reporting.
• Collaborate with SFS on annual fund mapping.

• Manage all financial aid-related SLATE communications and system tools.
• Collaborate across the financial aid team to identify process improvements, implement technology solutions, and enhance operational efficiency and service delivery.
• Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
• Other Duties as assigned.

• Bachelor's degree or equivalent work experience required
• Minimum of 5 years' relevant work experience

• Prior experience with Technolutions Slate and PowerFAIDS (or similar systems) strongly preferred.
• Excellent organizational, communications, writing, interpersonal, and customer service skills.
• Demonstrated ability to work independently and contribute as member of team.
• Capacity to handle complex and confidential information with discretion.
• Proven project and/or program management skills.
• Demonstrated facility with technology.

• Standard Hours/
  
  Schedule:
  
  40 hours per week
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Credit
• Other Information:
  • This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
  • We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
  • A cover letter is required to be considered for this opportunity.

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This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in…