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Customer Care & After-Sales Specialist
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-07-04
Listing for:
The Granite Group
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
The Granite Group is hiring for a full-time member of their Sink & Spout Centralized After Sales Service Team (CASST) in Massachusetts. This role focuses on ensuring customer satisfaction by supporting showroom sales associates and managing customer orders efficiently.
Responsibilities include monitoring order statuses, assisting with inquiries, and facilitating product returns. Ideal candidates will possess strong communication skills and a customer service orientation, along with a high school diploma or GED. Join a company that values growth and customer experience.
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