Lead Customer Service & Help Desk
Job in
Quincy, Norfolk County, Massachusetts, 02169, USA
Listed on 2026-07-14
Listing for:
Role, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Sharecare is a digital health company seeking a Help Desk Associate to support the Customer Service Team and handle escalated member concerns at a medical facility in Somerville, MA. The role begins on-site with a planned transition to a hybrid work setup.
Ideal candidates have at least 2 years of call center or customer service experience, a GED or high school diploma, and basic computer skills. Local candidates are preferred for this on-site role.
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