Consultant, Inventory Optimization

What Customer Solutions contributes to Cardinal Health

The Customer Solutions team provides sales consultation through direct engagement "inside the four walls" of our customer's sites of care, through a menu of standard assessments, insights, and analytical tools to improve the customer's supply chain performance and provide value, while advancing differentiation for Cardinal Health. We partner with Customers and our Distribution Centers to optimize and improve the overall supply chain by serving as a Trusted Advisor.

The Consultant, Inventory Optimization will be responsible for leading customer-focused optimization projects, using Cardinal Health tools and reporting to improve inventory management, workflow efficiency, and overall solution performance, while supporting additional process improvement initiatives as needed. Travel to assigned hospitals throughout the Eastern Massachusetts region to support inventory optimization initiatives, perform onsite assessments, reconcile inventory, and implement process improvements that enhance supply chain performance and support clinical operations.

• Supporting supply chain expertise and working with the customer onsite to support inventory reconciliation process changes to maintain and optimize the service / solution.
• Works onsite at customer locations, which could range from a hospital department to a Surgery Center.
• Cultivate relationships to ensure successful customer experience and long-term relationship with customers.
• Articulate benefits and adoption strategies to customer’s supply chains to drive efficiency and optimization that helps drive a more positive customer experience and help retain business with Cardinal Health.
• Customer Presentations and Internal Account Planning.
• Responsible for customer advocacy to ensure issues are resolved in a timely and effective manner while adhering to Customer Solutions Team policies and procedures.
• Collaboration with Sr. Consultant, Customer Solutions Team on opportunities within the account.
• Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions.
• Conduct reporting via Excel, learning and utilizing Cardinal Health Customer Optimization tools and reporting.

• Ideal candidates will be based in Boston, MA. This position will require candidates to work onsite at various hospital locations within the Eastern Massachusetts area. The schedule will be onsite Monday through Friday during various hospital working hours.

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-8 years of experience, preferred
• Ability to work independently with a proactive, solutions-focused mindset and strong problem-solving skills