Bilingual Customer Service Representative
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-10-06
Listing for:
Ateeca Inc
Full Time
position Listed on 2026-10-06
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, Call Center / Support
Job Description & How to Apply Below
- A high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.
- Effective organizational, time management, analytical and multi-tasking skills.
- Strong personal and problem-solving skills, to be informative, patient, tactful, diplomatic, respectful, unbiased, and ethical.
- Excellent customer service, conflict resolution, reading, writing, speaking and comprehension skills in English and /or Spanish.
- Be available to work shifts Monday-Friday, between the hours of 6:15AM-8:00PM and Saturday-Sunday, 8:00AM-4:00PM.
- Ability to use Word, Excel, or Database Applications.
- An associate’s degree from an accredited institution with one (1) year related service.
- Previous experience in a call center environment.
- Candidates with bilingual and/or multi-lingual skills.
- Knowledge of the MBTA system and experience riding the MBTA a plus.
As a Bilingual Customer Service Representative, you will play an important part at Ateeca Inc in Quincy, MA, United States.
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