Academic Services Specialist​/Advising

Founded in 1958, Quincy College is a two-year, municipally affiliated college serving approximately 4,000 students at campuses located in Quincy and Plymouth, Massachusetts.

Quincy College Mission Statement

Quincy College offers open-access and selective programs focusing on academic achievement and excellence, fostering diversity, providing economic opportunity, promoting community involvement, and supporting lifelong learning. We foster valuable learning relationships that inspire students to realize their educational and professional futures.

POSITION SUMMARY
:
The Academic Services Specialist/Advising delivers holistic, personalized, one-to-one advising and support to students at Quincy College. The Specialist will provide support in all areas related to Quincy College students to include but not limited to admissions, enrollment, and student success. Working collaboratively with all student support services, the incumbent is responsible for supporting new students as they transition to Quincy College, and interventions to promote student success.

Responsibilities include interpreting and explaining College policies and procedures; serving as an advocate for students, when appropriate; and acting as an advising resource for Quincy College faculty advisors. The Academic Services Specialist/Advising is expected to be in regular communication with all students, follow up with advisees, and conduct day-to-day advising appointments. This role will also be responsible for supporting and advising all student athletes at the College, and for working collaboratively with the college athletics director and teams.

The Academic Services Specialist/Advising will work with specific student populations as needed and ensure their course registration and course completion. The incumbent must be knowledgeable of the admissions process, including, financial aid, registration, and other student support services. The Academic Services Specialist/Advising is expected to educate both prospective and current students, other college constituents, and high school guidance offices on these resources.

The Academic Services Specialist/Advising will assist with New Student Orientation and other first year student programs. The incumbent guides students through the program application process, including selective program requirements and materials. In addition, this person is actively involved in College outreach and recruitment activities.

Education Requirements: Bachelor's Degree required;
Master's degree or equivalent experience preferred.

Experience Requirements: A minimum of one year of advising experience in higher education, knowledge of current student development theory and research, willingness to work collaboratively as part of a team, and a proven ability to create a safe and welcoming environment for students from diverse backgrounds. Experience working with first year, transfer, and non-traditional students is strongly preferred as is the ability to communicate in more than one language.

ADDITIONAL REQUIREMENTS:

• Strong computer skills and Proficiency in Microsoft Office Suite
• Ability to exercise good judgment in prioritizing tasks/multi-tasking and meeting deadlines
• Ability to collaborate and build working relationships with faculty and staff
• Excellent verbal, written, and interpersonal communication skills
• Student centered with a focus on student success.
• Ability to articulate and represent the mission of a highly diverse, multicultural community college.
• Good judgement, with the ability to identify when a problem needs to be addressed and/or escalated.
• Flexibility in work location and willingness to work evenings and weekends.
• Highly collaborative and responsive to all College constituents, including faculty, staff, students, families, and community representatives.
• Ability to work efficiently in a fast-paced work environment and transition among various offices
• Demonstrated ability to learn new software and systems to include (FAFSA) financial aid process and requirements, Jenzabar and Accuplacer
• Strong commitment to the delivery of student-centered academic advising
• Ability to perform the essential…