Associate, Business Control & Risk Management

It Starts Here

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology‑driven organization. Our people are at the heart of this journey and together we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift – it’s a chance for driven professionals to grow, learn, and make a real difference.

We Want to Talk to You!

The Difference You Make

The Associate, Business Control and Risk Management position is responsible for various activities related to risk management performance and assists in the fulfillment of our external and internal audit and/or regulatory requirements for the Technology division. The Associate works to identify, assess, and action various risks throughout the assigned business line by executing defined programs. The Associate is responsible for developing, analyzing, reporting and challenging data.

The Associate participates in initiatives and recommends opportunities for improved efficiency, effectiveness and/or risk reduction.

• Manages assigned audits/exams or regulatory exercises including pre‑audit preparation, document production, and reporting.
• Acts as the central point of contact for coordinated information flow with auditors and Santander team members regarding RPO‑related matters (i.e., audit/exams/attestations).
• Provides timely status updates / reporting weekly, monthly, ad hoc to manager and for formal governance routines and executive reporting as required.
• Drive Risk Culture:
  Ensure awareness in the Business Line of risk frameworks, policies and standards.
• Communication & Training:
  Work with team members and key stakeholders to develop appropriate metrics and deliver relevant and accurate data. Work with internal teams to gain an in‑depth understanding of existing risks, causes, severity rating, controls and remediation. Maintain two‑way communications with SLoD/IA.
• Adherence to Risk Frameworks, Policies, and Standards:
  Continuously monitor all sources of risk existing within the Business Line and externally. Report and escalated exceptions and facilitate Business Line corrective actions.
• Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line. Understand where operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks. Monitor Key Risk Indicators and report on negative/adverse trends in the Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.

What You Bring

• Bachelor’s Degree or equivalent work experience:
  Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.
  
  - Required.
• 5+ Years of Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience.
  
  - Required.
• Demonstrated experience supporting and/or leading audits, which includes pre‑audit preparation, document production, and reporting.
• Knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking and risk management.
• Strong knowledge of IT General Controls.
• Advanced understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense, Internal Audit and regulators.
• Ability to build credibility with, collaborate with, and influence line of business executives.
• Excellent analytical and complex problem‑solving skills.
• Strong project management skills.
• Strong written and verbal communication.
• Ability to constructively work both independently and in collaborative environments involving all levels of management and employees.

Certifications

• Risk Certification - Preferred.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

What Else You Need To Know

The…