Alternative Investment Services Bank Loans Operations, Officer

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting‑edge solutions that are straightforward and scalable.

You will help us build resilience and execute day‑to‑day deliverables at our best.

• Account for the day‑to‑day management of a functional team(s) and manage daily service delivery and production activities performed by staff.
• Primary contact and key escalation point for operational issues, providing technical expertise to resolve daily problems.
• Act as primary contact and escalation point for operational issues.
• Manage and escalate issues related to CoEs and other Shared Services.
• Manage production activities of Shared Service Associate I, II and Senior Associate.
• Coordinate the implementation of new funds, systems and processes; assist with client conversions and other client projects.
• Organize Shared Service internal meetings as needed, compile related documentation, and assist with the coordination and development of the agenda, recording notes and action items when attending.
• Identify and implement consistent operational best practices.
• Assist with compliance/fiduciary reviews and audits.
• Train, develop and motivate new staff; complete performance appraisals.
• Provide coaching and development opportunities to staff, participate in ongoing training and development.
• Serve on committees and help define and implement new company initiatives.
• During normal day‑to‑day operation, identify any unusual or potentially suspicious transaction activity and report and/or elevate it in accordance with corporate policy and guidelines.
• Other duties as assigned.

• Knowledge of securities language and legal requirements.
• Good interpersonal, organizational and management skills.
• Solid understanding of operational functions within Fund Accounting; ability to provide technical expertise to resolve daily problems.
• Demonstrated computer proficiency and working knowledge of various software applications.
• Ability to develop and enhance client relationships.

• Equivalent to a BS degree in Finance, Business or related field.
• At least 5 years of related Custody and/or Fund Accounting experience, part of which must have been in a management or supervisory capacity.

$70,000 - $122,500 annual (applies to the role in the primary location specified; a different range may apply if the candidate works outside that location).

Employees are eligible to participate in a comprehensive benefits program, which includes a retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long‑term disability, and other optional additional coverages; paid time off including vacation, sick leave, short‑term disability, and family care responsibilities; access to the Employee Assistance Program; incentive compensation including eligibility for annual performance‑based awards (excluding certain sales roles subject to sales incentive plans);

and eligibility for certain tax‑advantaged savings plans.

State Street is an Equal Opportunity Employer and considers all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.