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Front Desk Lead — Guest Experience Champion
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-08-02
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-08-02
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Crescent Hotels & Resorts in Quincy, MA is seeking an Assistant Front Desk Manager to oversee daily desk operations and ensure guests receive attentive, seamless service from arrival to departure.
You will partner with the Front Office Manager, lead front desk staff, handle escalations with tact, and prepare reports on availability and revenue. Nights and weekends are required in a 24/7 operation.
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