Guest Experience Lead: Front Desk (Full-Time
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-08-22
Listing for:
The Crescent Hotels Group
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist, Customer Service Rep
Job Description & How to Apply Below
Crescent Hotels & Resorts in Massachusetts is seeking a Front Desk Agent for a full-time, second-shift role. You will greet guests, register arrivals, manage check-ins/outs, answer questions, resolve concerns, and coordinate with other hotel departments to ensure a seamless guest experience.
The ideal candidate has prior front desk or guest service experience in a high-volume environment, exceptional communication, and the ability to multitask calmly.
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