Manager II Functional Learning

Manager II Functional Learning

Quincy, MA

Category/Area of Expertise: Human Resources
Job Requisition: 503609
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Human Resources - Brands (5165069)

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't:
Stop & Shop is a place where everyone can thrive and feel like they're part of family.

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.

We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!

The Learning Manager II plays a key role in advancing functional (role-based) training across all levels of leadership and all functions at Stop & Shop in alignment to our leadership behaviors, culture, and employee value proposition. The purpose of this role is to continually assess the needs of leaders and the business to drive, create, and routinely adapt the functional training framework and program offering.

This role defines, designs, develops, and delivers inspiring yet practical functional development programs for new to role leaders, those expanding in their current role, or those preparing for future roles.

This position requires the ability to forge strong partnerships within the Talent and broader HR team and various cross-functional leaders and teams to ensure design and delivery of impactful functional development opportunities aimed to ultimately grow our people, obsess over customers, and win together to deliver our strategy and purpose within Stop & Shop.

• Assess short- and long-term needs of the business related to functional capabilities and competencies.
• Create universal, yet flexible and adaptable, functional training roadmap and framework that is organized by function, level of leadership, functional competency, and priority of skill.
• Lead creation of consistent functional training programs and resources that ignite brand pride, elevate the brand standards and customer experience, and fulfill our employee value proposition.
• Monitor, introduce, and/or refine the functional training priorities, processes, and programs as needed based on learner, HR, and business feedback, along with evolving business needs.
• Partner with leaders in Category Management, Merchandising, Operations, Safety, Quality, and Human Resources to ensure appropriate connections in priorities, programs, and messages.
• Maintain relationships with vendors, ensuring service-level and quality agreements are met, providing feedback, exploring new or enhanced needs, and ensuring contracts and invoices are up to date.
• Create and annually update comprehensive program offering guide for HRBPs, leaders, and associates on variety of functional training programs and workshops, including curated online resources.
• Reconcile ongoing and annual program expenses; forecast budget needs based on evolving business needs.
• Evaluate existing functional training programs; identify and prioritize gaps and opportunities for future development.
• Establish a consistent approach to the adminstration, delivery, communication, and evaluation of functional training programs for Learning Specialists to follow.
• Supervise Learning Specialists on the seamless execution of functional training programs.
• Create system for sharing and archiving program materials and support information.

• Conduct needs assessment and analysis to create learning outcomes, objectives, and outlines to support development and enhancement of functional training programs and workshops.
• Shape the prioritization, simplification, and organization of training content.
• Plan, design, and develop programs and workshops to meet leadership and organizational development needs.
• Incorporate appropriate and varied instructional methods within learning design, such as discussions, self-directed learning, reflection, feedback, role-playing, on-the-job practice, demonstrations, and exercises.
• Create and produce learning assets, including self-assessments, participant workbooks, reference materials, facilitator guides, presentations with speaker notes, and e-learning.

• Develop qualitative and quantitative evaluation methods; prepare and distribute learning evaluation results by synthesizing information, reporting results, and providing recommendations for improvement.
• Assess usage, satisfaction, and impact of functional training programs and workshops.
• Broad scope of HR, leadership and talent development knowledge including in the areas of: needs assessment and analysis, organizational development, instructional design and development, and adult learning theories.
• Solid business and financial acumen with ability to provide insight and synthesize data.
• Grocery store operations and…