Digital Product Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We are seeking a strategic and technically adept Digital Product Manager to lead the modernization of our pharmacy platforms. This role will focus on transforming data strategy, automating workflows, and enhancing omnichannel patient experiences. A key responsibility will be to develop and execute a data strategy that generates actionable business insights and enables outcome measurement critical to enterprise success.

• Modernization Strategy & Execution:
  Define and deliver product roadmaps that align with modernization goals across data, workflow, and patient experience.
• Lead cross-functional teams to translate business needs into scalable technical solutions.
• Work with cross functional teams to develop Data Strategy & Business Insights that support analytics, reporting, and decision-making.
• Collaborate with engineering and architecture teams to ensure data quality, accessibility, and relevance.
• Define metrics and KPIs to measure product performance, business impact, and strategic outcomes.
• Workflow Automation:
  Identify opportunities to streamline pharmacy operations through data insights, automation, and system integration.
• Partner with engineering and operations to reduce manual effort and improve fulfillment speed.
• Omnichannel customer
  
  Experience:
  
  Work with UX and omnichannel teams to enhance colleague and in-store experiences.
• Integrate personalization, self-service, and communication tools to improve patient targeting, engagement, and health outcomes.
• Agile Product Delivery:
  Own and manage the product backlog; ensure sprint readiness and delivery cadence.
• Develop requirements plan working with product manager/owners and assist on features, user stories with clear acceptance criteria.
• Support UAT and quality assurance processes to validate features and readiness.
• Stakeholder Engagement:
  Influence and align stakeholders across business, technology, and operations.
• Facilitate prioritization and trade-offs among experience, scope, and time-to-market.

• Strategic Thinking
  :
  Align product goals with business outcomes and market trends.
• Effective Communication
  :
  Translate technical concepts for non-technical audiences.
• Leadership & Accountability
  :
  Make informed decisions and lead by example.
• Collaboration & Negotiation
  :
  Foster team alignment and resolve conflicts constructively.
• Problem Solving & Adaptability
  :
  Think analytically and creatively to overcome challenges.
• Customer Focus
  :
  Prioritize user feedback and satisfaction with product design.

• 7+ years of experience working as Technical Lead/Design lead/Solution lead/Technical Product Manager.
• 5+ years of experience in distributed systems, cloud computing, and microservices architectures.
• 5+ years of experience working in agile product development.

• The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
• Strong business process acumen with experience in supporting business stakeholders.
• Business-level communication is a must.
• Facilitates dialogues that produce new perspectives and trigger recommendations for substantial innovation/enhancement, and analysis of consequences.
• Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team.

• Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

The typical pay range for this role is:

$ - $

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience,…