More jobs:
Network Support Technician
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-06-19
Listing for:
Sherpa
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
Cybersecurity, IT Support, Network Security
Job Description & How to Apply Below
Job Description:
- Provide Tier I/II technical support for Watchtower customers and end users.
- Troubleshoot hardware, software, network, and mobile device issues across multiple environments.
- Support Android, iOS, Windows, and Linux operating systems.
- Collaborate with Air Force base personnel and government stakeholders to understand site-specific operational requirements.
- Conduct hands‑on training sessions for Airmen, operators, administrators, and customer personnel.
- Bachelor's Degree (BA/BS) in Information Technology, Computer Science, Cybersecurity, Network Engineering, Electronics, Communications, or related field.
- Minimum of 10 years of experience in Network Engineering, Systems Administration, Technical Support, Tactical Communications, Deployment Operations, or related technical disciplines.
- Minimum of 3 years supporting Department of Defense, Federal Government, or military communications environments.
- CompTIA Security+ CE certification or equivalent certification that satisfies DoD 8570/8140 workforce requirements.
- AWS Certified Cloud Practitioner certification (required).
- covering the cost of medical for you and your family
- dental
- vision
- health and wellness benefits
- a generous retirement savings plan
- a generous PTO policy
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