ServiceNow ITSM Lead: ITIL Expert & Process Improvement
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-06-21
Listing for:
TriMark
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, Systems Administrator
Job Description & How to Apply Below
Tri Mark is seeking an experienced IT Service Management professional in Mansfield, MA. This role requires hands-on process leadership in ITSM and a strong understanding of ITIL and COBIT.
As the primary Service Now administrator, you will manage core IT processes and work towards service improvement. Ideal candidates will have a bachelor's degree, ITIL 4 certification, and at least 5 years of IT service delivery experience.
Benefits include medical, dental, vision coverage, 401k, and tuition reimbursement.
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