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Major Incident Response Lead | ITIL | Hybrid
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-07-06
Listing for:
Loyalty360
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst
Job Description & How to Apply Below
Loyalty
360 in Quincy, MA is seeking a Major Incident Management (MIM) Analyst responsible for leading the response to major incidents. This role ensures swift resolution, communication across teams, and adherence to ITIL standards.
The ideal candidate possesses a Bachelor's in a technical field and over 3 years of relevant experience, demonstrating strong leadership and analytical skills. A flexible/hybrid schedule is offered, with 3 in-person and 2 remote workdays.
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