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Lead Incident Manager, Incident Hub

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 93750 - 160000 USD Yearly USD 93750.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Lead Incident Manager, 24/7 Incident Hub

Dormont Manufacturing Co is looking for an Incident Manager in Quincy, Massachusetts to lead the end-to-end management of critical technology incidents. You will ensure rapid restoration of services and maintain effective communication with stakeholders throughout the incident lifecycle.

The ideal candidate should have at least 10 years of Incident Management experience, bilingual communication skills, and strong analytical capabilities. The role requires flexibility to work in a 24x7 operating model.

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