Network Operations Analyst, Officer

Overview

The Network Operations Analyst is responsible for the day-to-day monitoring, support, maintenance, and optimization of enterprise network infrastructure. This role ensures the availability, performance, and security of network services across data centers, offices, cloud environments, and remote locations. The individual will work closely with engineering, security, infrastructure, and application teams to resolve incidents, implement changes, and support business-critical initiatives.

• Monitor network performance, availability, and capacity using network management tools.
• Respond to and resolve network incidents, outages, and performance issues.
• Troubleshoot routing, switching, firewall, wireless, and WAN/LAN connectivity problems.
• Perform network changes, upgrades, and maintenance activities in accordance with change management procedures.
• Support lifecycle management activities, including hardware and software refreshes.
• Coordinate with vendors, carriers, and internal teams to resolve service-impacting issues.
• Maintain network documentation, diagrams, and operational procedures.
• Participate in incident response, root cause analysis, and problem management activities.
• Ensure compliance with security standards, policies, and regulatory requirements.
• Support disaster recovery testing, infrastructure projects, and new technology implementations.

• Bachelor’s Degree or equivalent experience
• 2+ years’ experience
• Proven effectiveness in vendor management, cost analysis, and RFP frameworks

• Proven experience in developing design standards and configuration standards documentation is a plus
• Knowledge of hybrid extranet and internet topologies, design, and implementations is a plus
• Experience with AWS and Azure network concepts is a plus

Salary Range: $70,000 - $118,750 Annual

Equal Opportunity

Employer:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.