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Technology & Innovation Lead Core Platforms
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-09-05
Listing for:
Transdev
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
Transdev seeks a Technology and Innovation Manager to own TRAC’s technology strategy and core platforms (Spare, Zendesk, Five9, Slack). The role drives system configurations, data workflows, and automation to boost service quality and staff efficiency within MBTA compliance.
The TIM collaborates with the PPIM to identify bottlenecks, lead software rollouts, and maintain documentation and vendor relationships. A strong background in enterprise SaaS and transit tech is expected.
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