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Senior IT Escalation Engineer — Endpoints, Identity & VDI
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-09-09
Listing for:
XS Brokers Insurance Agency Inc
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, IT Specialist
Job Description & How to Apply Below
XS Brokers Insurance Agency Inc. is seeking a Senior IT Support Specialist to serve as an escalation resource for the IT Service Desk. You will handle Level 2 incidents, perform advanced troubleshooting across Windows, M365, networking, and apps, and mentor junior staff.
This role bridges frontline support with infrastructure and security teams in a dynamic enterprise IT environment. You will administer Ninja One and Intune, manage Entra /AD, and support VPN and VDI.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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