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Senior CSM Leader Premier Accounts & AI Adoption

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: Relativity
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
  • Management
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM Leader for Premier Accounts & AI Adoption

Relativity in the United States seeks a Lead Customer Success Manager to own Premier Tier outcomes and drive AI adoption at the executive level. You will lead a cross-functional team, oversee health metrics and renewal planning, and shape the practice with repeatable playbooks.

You will coach peers, influence strategic decisions, and maintain strong relationships with GCs and senior partners while aligning with sales on expansion opportunities.

We would love to welcome a new Senior CSM Leader for Premier Accounts & AI Adoption to our team in MA, United States.

This role, Senior CSM Leader for Premier Accounts & AI Adoption at Relativity, could be your next career step.

Are you ready to take on the Senior CSM Leader for Premier Accounts & AI Adoption role at Relativity?

For the Senior CSM Leader for Premier Accounts & AI Adoption position at Relativity, we are reviewing applications now.

Position Requirements
10+ Years work experience
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