Facilities Manager - Quincy, MA

Maintenance Facilities Manager – Luxury Apartment Community

We are seeking an experienced Maintenance Facilities Manager to oversee maintenance operations for a large luxury apartment community in Quincy, MA.

This is a hands-on leadership position. The Maintenance Facilities Manager will supervise and direct a team of approximately five+ maintenance technicians while remaining actively involved in troubleshooting, repairs, inspections, quality control, and maintaining the high standards expected at a luxury residential property.

The successful candidate will be an experienced maintenance professional who is equally comfortable managing people and getting involved in the work when needed.

• Supervise, schedule, and provide daily direction to approximately five+ maintenance technicians.
• Maintain a high level of resident service, responsiveness, and professionalism appropriate for a luxury apartment community.
• Remain hands-on with maintenance operations , assisting with troubleshooting and repairs involving plumbing, electrical, HVAC, carpentry, and other building systems when necessary.
• Monitor technician performance, workmanship, productivity, and completion of work orders.
• Provide QA/QC oversight of property maintenance and completed repairs.
• Manage preventive maintenance programs for major building systems and equipment.
• Prepare monthly maintenance reports covering building systems, repairs, inspections, preventive maintenance, regulatory compliance, and outstanding maintenance issues.
• Manage capital improvement and major repair projects , including preparation of scopes of work, obtaining at least three competitive bids, contractor selection, contract preparation, scheduling, and project oversight.
• Maintain inventory and accountability for tools, equipment, and other company assets valued over $1,000.
• Ensure safe work practices and the efficient use of maintenance personnel, materials, equipment, and outside contractors.
• Participate in the recruiting, interviewing, hiring, training, and development of maintenance technicians.
• Conduct regular property and building inspections to identify maintenance, safety, and appearance issues before they become larger problems.
• Coordinate and oversee outside vendors and contractors.
• Maintain accurate maintenance records using Yardi Voyager.
• Respond to emergency maintenance situations when required, including occasional weekends and holidays.
• Travel to other company properties as needed.

• Prior experience as a Maintenance Manager, Maintenance Supervisor, Service Manager, Facilities Manager, or similar supervisory position , preferably within residential property management.
• Demonstrated experience supervising and developing maintenance personnel.
• Strong hands-on knowledge of HVAC, plumbing, electrical, carpentry, and general building maintenance.
• Ability to troubleshoot problems and make sound decisions regarding whether work should be completed internally or by an outside contractor.
• Experience managing contractors, obtaining competitive bids, developing scopes of work, and overseeing capital projects.
• Strong organizational, communication, and interpersonal skills.
• Professional appearance and demeanor with a strong commitment to resident and customer service.
• Experience with Yardi Voyager preferred.
• Valid driver's license and good driving record.
• Ability to travel between company properties when required.
• Must be available for emergency situations, including occasional weekends and holidays.

This is an excellent opportunity for an experienced maintenance professional who wants a true leadership role while remaining close to the day-to-day operation of the property. The position requires someone who can manage a maintenance team, establish accountability and high standards, interact professionally with residents, and also step in personally when a difficult maintenance issue needs to be resolved.

If you have experience leading maintenance operations for a large residential community and take pride in providing a high level of service, we would like to hear from you.

All employment offers are contingent upon satisfactory background screening and drug testing.

I especially strengthened the supervisory/accountability side while making it clear the manager is still expected to be technically capable and hands-on when necessary.

Founded in 1985, the John Flatley Company owns and operates office, research and development…