Sr Portfolio Manager, ERP Portfolio Delivery

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Senior Program Manager serves as a senior execution leader within the Transformation Program Operations team, accountable for ensuring that ADUSA's most critical programs are planned, governed, and delivered with rigor, transparency, and discipline. This role leads complex, cross‑functional initiatives while managing and developing a team of Program Managers, establishing consistent standards for delivery, reporting, and risk management. Operating across business and technology domains, the Senior Program Manager provides senior‑level insight to sponsors and executives, anticipates interdependencies and constraints, and drives timely, informed decision‑making.

The role exists to ensure enterprise initiatives deliver intended outcomes, maintain stakeholder confidence, and advance organizational maturity in program execution.

This is a full‑time, dedicated role for the duration of the transformation program (estimated 5‑7 years).

Our flexible/hybrid work schedule includes 3 in‑person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, and Scarborough, ME.

• Own end‑to‑end execution of complex, enterprise‑level programs, ensuring scope, schedule, budget, resources, and outcomes are actively planned, governed, and delivered in alignment with strategic objectives
• Lead, develop, and coach a team of Program Managers, setting clear expectations, reviewing plans and reporting, removing obstacles, and holding teams accountable to PMO standards and delivery commitments
• Establish and enforce consistent PMO delivery discipline across internal and external teams, including planning artifacts, status reporting, dependency tracking, risk and issue management, and deliverable quality across assigned programs
• Anticipate, manage, and resolve cross‑program dependencies, risks, and capacity constraints, working across business, technology, organizational readiness/change, and external partners to enable informed trade‑offs and timely decisions
• Provide senior‑level transparency to executive sponsors and governance forums, translating complex program data into clear insights, recommendations, and decision support materials
• Facilitate program governance and decision‑making, ensuring accurate preparation of materials, disciplined follow‑up on actions and decisions, and adherence to enterprise governance and change control processes
• Partner with organizational readiness/change, technology, and business leaders to ensure program plans integrate required change, training, and readiness activities without diluting delivery accountability
• Drive continuous improvement of program management capabilities, leading internal initiatives that strengthen program management processes, tools, templates, and performance metrics
• Model strong leadership, communication, and execution behaviors, fostering trust, collaboration, and accountability across stakeholders while reinforcing a high‑performance delivery culture
• Additional job duties may be assigned as needed to meet the needs of the business and support our values

• Bachelor's degree in business, project management, operations, technology, or related field
• 6‑10+ years of progressively increasing experience leading complex, cross‑functional projects or programs, including accountability for scope, schedule, budget, and delivery outcomes
• PMP Certification or the ability to obtain a PMP Certification within 1 year of hire
• Experience supporting or leading ERP implementations (e.g., SAP, Oracle, or…