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Project Manager Technical Lead

Job in Quincy, Norfolk County, Massachusetts, 02169, USA
Listing for: Mindlance
Full Time position
Listed on 2026-07-01
Job specializations:
  • Management
    Project & Program Management, Operations Management
Job Description & How to Apply Below

Program Manager

The Program Manager is responsible for the Registry of Motor Vehicles program through its life cycle of procurement, development, deployment, operations & maintenance as well as future enhancements. The incumbent of this position will oversee the business analysts, work with other project managers, engage internal & external stakeholders, build consensus, document, and plan for upcoming operational, project and program challenges.

Duties and Responsibilities

• Leads the IT program within the RMV with the guidance and prioritization from RMV business management and IT management.

• Works with senior program managers and program staff to determine program needs and standards and to devise efficient methods of accomplishing work, recommend changes and/or to integrate functions thereby providing more proficient and efficient operations.

• Facilitates the RMV Program via the tracking and exchange of information; leads & coordinates weekly, monthly, and quarterly meetings of stake holders and manages the dissemination of information; prepares articles, briefings, illustrations, and presentation materials explaining program activities, goals, objectives, and initiatives.

• Provides guidance and assistance on delegated tasks, ensures team assignments are on schedule to meet targets.

• Manage, monitor and escalate ATLAS enhancement, project and support requests (SQRs)

• Communicate with external and internal stakeholders on RMV projects, to ensure transparency, and to provide information that is accurate and meaningful.

• Reviews and analyzes data, testing and validation exercises concerning the RMV program, project, and activities to determine progress and effectiveness, to make recommendations for changes in project timelines, guidelines, goals etc. and to devise methods of accomplishing program objectives.

• Conduct comparative research and data analysis to measure and improve performance of development, operations, and maintenance programs, review existing policies and procedures, develop findings, and draft new or revised Standard Operating Procedures.

• Provides support in making recommendations to improve operations and developing presentations which will impact policy decisions making.

• Supervise, coordinate, and monitor activities of project support staff. This includes business analysts, QA resources, training groups, technical writers, developers and architects.

• Assign work accordingly to ensure operational goals are met.

• Determine and track performance goals for RMV strategic and operational projects.

• Prepare Fiscal Budget recommendations and cost estimates for all RMV Strategic Initiatives.

• Provide requirements for new dashboards for proactive reporting.

• Produce documents such as RFRs, RFQs, BAFOs, Executive Presentations for application procurement initiatives.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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