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VP, Client Success & Service Delivery

Job in Quincy, Norfolk County, Massachusetts, 02171, USA
Listing for: State Street
Full Time position
Listed on 2026-08-26
Job specializations:
  • Management
    Client Relationship Management, General Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 189000 USD Yearly USD 110000.00 189000.00 YEAR
Job Description & How to Apply Below

State Street is seeking a Client Service Vice President to serve as the primary contact for asset manager clients, managing daily servicing, SLA adherence, new services and billing adjustments, and escalation of service issues.

You will lead a client service team, ensure efficient service delivery, proactively communicate updates, and contribute to strategic planning to improve client satisfaction, retention, and revenue growth. Strong leadership and relationship-building are essential.

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