Holiday Assistance Coordinator

Job Details

Job Location:

Quincy, MA 02169

Position Type:
Part Time

Salary Range: $19.00 - $19.00 Hourly

A seasonal role which is perfect for a current employee looking to add some hours to their work week within your Y. The Holiday Assistance Program Coordinator will work closely with other Y leadership staff for the registration and administration of our famous “Holiday Assistance Program” to support up to 800+ kids with holiday gifts, clothing, and additional support. This role will fill your heart with the Holiday Spirit!

• Duration:
  Mid-September through late December
• Hours:
  
  20–30 hours per week, with increased hours/evenings/weekends as the holidays approach
• Pay: $19 hr

• Collect intake packets and register participants for the H.A.P.
• Work with partner agencies to share family’s needs.
• Help manage the “adopt a family” or child program within the branches and communities we serve.
• Organize and catalog gifts for families at the North Pole Prior To pick up.
• Coordinate and facilitate pick up and / or delivery times with families that have been adopted.
• Recruit organizations and individuals to adopt a family or child.
• Work with staff and volunteers to fill a schedule of events at the North Pole and / or delivery service.

• Works directly with SSYMCA staff to ensure a successful Holiday Assistance Program. At times will act as the program lead in the absence of SSYMCA leadership.

• Builds and fosters relationships with and among organizations and individuals to take part in the program, by adopting a family or child

• Works within the budget determined by association leadership and / or staff. Will monitor expenses and make sure appropriate approval is given for all expenses.

• Will work to maintain a clean and organized North Pole to allow for ease of access and use during the program.

• Builds and further develops volunteer capacity, sharing the social responsibility.

• Will help assists in YMCA fund raising activities/events and engages in collaborative relationships with community organizations in order to strengthen support and build community.

• Passion to help others in the community.
• Strong written and verbal communication skills; comfortable speaking with families, donors, and community partners.
• Excellent organizational skills, with the ability to manage multiple family cases, schedules, and inventories simultaneously.
• Computer experience required:
  Microsoft Office Suite (Word, Excel), plus comfort using iPads and other tablets for intake and check-in.
• A basic knowledge of SGA operating system / the wiliness to learn.
• This is an in-person role requiring regular on-site presence at the branch and North Pole location(s).
• Flexibility in schedule as the holidays approach. Some evenings and weekends needed for pick up and drop off activities.
• The ability to develop positive, effective working relationships with, staff, volunteers, participants, community leaders and other agencies are critical to this position.
• Effective teaching skills, the ability to deliver leadership and a high level of enthusiasm are required.
• Attention to detail and reporting accuracy important given the volume of intake paperwork and gift cataloging for up to 400 families.
• Reliable transportation (and possibly a valid driver's license) if the role involves delivery coordination or site visits.
• Comfort with public-facing/customer service situations dealing families, donors, and volunteers under sometimes emotional or high-pressure circumstances.
• Bilingual a plus (if your service area has a significant non-English-speaking population).

• The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to stand; walk and talk and hear. The employee is occasionally required to sit; reach with hands and arms and stoop, kneel, or crouch.