Mid‑Market CSM: Drive Value, Renewals & Growth (Hybrid
Job in
Quincy, Norfolk County, Massachusetts, 02171, USA
Listed on 2026-08-13
Listing for:
Nexthink
Full Time
position Listed on 2026-08-13
Job specializations:
-
Sales
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Nexthink is seeking a Customer Success Manager to own the success plan for ~55 mid-market customers and drive adoption of the Nexthink platform. You will partner with Sales, Solution Consulting, and Professional Services to deliver outcomes that prove value to customers and enable renewals.
A technical background and executive relationship skills are essential. You will build trusted advisor relationships, run workshops, and lead quarterly business reviews, while maintaining accurate CRM records
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