Boston Children's Hospital Security

Job Title: Public Safety Officer (Full Time)

Location: Boston Main Campus (300 Longwood Ave)

Shift: Hiring for 4pm-12am & 12am-8am shifts

Starting Rate: $21.00/hour

Base pay range: $21.00/hr - $23.00/hr

Boston Children's Hospital Security: $23.73/hour

• Interact with both mentally sound and mentally diminished patients
• Physically restrain as well as mechanically restrain patients; wrist and ankle straps
• We go hands on with patients that can be verbally/physically aggressive in nature (bite, spit, punch, kick, etc.)
• Conduct patient watches which may require sitting in one place for up to 8 hours while remaining attentive to the patient
• Prevent patient from self-harm and / or leaving the room
• De-escalate patients or guests when they become agitated/disruptive
• Assist Hospital staff with searching patients for dangerous weapons/objects
• Officers should expect to write up to 300 reports per year if not more
• Manage main desk and lobby area while displaying exceptional phone etiquette and transferring phone lines to different departments/in-patient floors
• Conducting access control and interacting face-to-face with 250+ visitors per day
• Provide directions to guests
• Officers are responsible for listening to their radio's and responding to alarms that happen within their patrol zone
• Alarms must be responded to with a strong sense of urgency (Panic Alarms, Door Alarms, etc.)
• Cell phones or any other electronic devices are not authorized to be carried on your person while on duty, lockers are provided and Emergency contact procedures are in place.

• Knowledge of or ability to learn security operations and procedures.
• Ability to be an effective team member.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to write routine correspondence, including logs and reports.
• Good organizational skills.
• Ability to provide high quality customer service.
• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.

• Health / Dental / Vision Insurance
• Weekly pay
• Direct Deposit
• 401K Retirement
• Paid Time Off (PTO)
• Free Uniforms
• Paid training
• Advancement Opportunities

EOE/M/F/Vet/Disabilities