Circular Center Data Center Inventory & Asset Technician Manager; CC DIAM

Position: Circular Center Data Center Inventory & Asset Technician Manager (CC DIAM)
Overview

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's global cloud platform. CO+I delivers and operates the core infrastructure and foundational technologies behind services such as Microsoft Azure, Microsoft 365, Bing, Xbox, and One Drive. Within CO+I, the Circular Center operates as a critical extension of the datacenter ecosystem. Embedded on or adjacent to campus environments, Circular Centers manage hardware lifecycle workflows including component harvesting, reuse enablement, inventory accuracy, regulatory compliance, and secure destruction of data bearing devices.

By tightly integrating with datacenter operations, supply chain systems, and sustainability programs, the Circular Center strengthens supply chain resilience, reduces waste, and maximizes asset value recovery at global scale.

The Circular Center Data Center Inventory & Asset Technician Manager (CC DIAM) provides direct leadership to a team of Circular Center Inventory & Asset Management technicians. This role is responsible for end-to-end operational execution across part harvesting and testing, inventory cycle audits, compliance, and secure DBD destruction processes. You will oversee day to day inbound and outbound Circular Center operations, ensuring workflows run smoothly, timelines are met, and compliance standards are upheld.

The position requires strong cross functional coordination, vendor oversight, resource planning, and escalation management. Success in this role demands disciplined execution, safety leadership, continuous improvement mindset, and the ability to influence stakeholders across operations, supply chain, procurement, and sustainability teams.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Managers help deliver success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
• Responsible for overall day-to-day operations and ensure inbound and outbound processes are running smoothly and effectively.
• Assess resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met
• Support the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams.
• Ensure that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication
• Coordinate and oversee relationships with any third-party vendors who perform DBD destruction as necessary ensuring all DBDs leaving premises do not contain customer information and are destroyed.
• Comply with established methodologies and approaches to ensure delivery and execution of contracts and purchase orders.
• Process price and procurement requests requested by Microsoft management in support of re-use of server, network, Storage Area Network (SAN), and other spare components.
• Provide thought leadership on established methodologies and monitor outcome.
• Serve as subject matter expert and model compliance to junior team members
• Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use).
• Seek out opportunities to contribute to work streams and evolve existing workstream processes, services, and solutions toward greater simplification and automation.

Embody our culture and values.

Qualifications

Require…