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Onsite Customer Experience Concierge - Centurion Lounge
Job in
Racine, Racine County, Wisconsin, 53401, USA
Listed on 2026-07-18
Listing for:
American Express
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
American Express is seeking a Member Services Professional (MSP) to deliver top-tier service to Card members in the Centurion lounge environment. This onsite role in Madison emphasizes greeting members, owning the experience, and leveraging concierge and lifestyle offerings to ensure satisfaction.
The MSP will coordinate with lounge partners, adapt to a fast-paced setting, and demonstrate a passion for service and professionalism while supporting membership experiences daily.
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