Academic Advisor

Academic Advisor

Guide students from enrollment through completion by helping them build clear academic plans, navigate challenges, and connect their education to meaningful career and transfer pathways.

Two Full-Time Academic Advisor Opportunities

Gateway is hiring two Academic Advisors through this posting: one position based at the Kenosha Campus and one position based at the Racine Campus. Candidates interested in either campus opportunity are encouraged to apply.

The Academic Advisor supports student success by providing comprehensive academic advising, educational planning, and individualized guidance throughout the student journey from enrollment through completion.

You will help students understand program requirements, develop academic plans, navigate institutional processes, and connect with resources that support their academic, personal, transfer, and career goals.

Through proactive relationship-building, case management, problem-solving, and collaboration with faculty and campus partners, you will identify and address barriers to student success, promote informed decision-making, and support persistence, retention, and completion.

Accessible Educational Opportunities

Provide clear, personalized guidance that helps students understand and navigate Gateway programs, requirements, resources, and educational pathways.

Student Persistence, Completion & Success

Use proactive advising, academic planning, case management, and barrier resolution to help students remain on track toward completion and achieve their academic, transfer, and career goals.

Flexible & Student-Centered Education

Help students navigate educational options and make informed decisions that reflect their circumstances, goals, and career aspirations.

Industry & Career Pathway Connections

Connect students' educational choices with career pathways, transfer opportunities, and workforce opportunities.

Connected & Responsive Student Services

Collaborate across academic and student service areas to provide coordinated support and ensure students can access the resources they need to successfully navigate their educational journey.

Service & Relationship Management | 45%

• Provide comprehensive academic advising regarding programs of study, degree requirements, course sequencing, scheduling, transfer opportunities, career pathways, and strategies for successful completion.
• Develop individualized academic plans that align students' educational goals, program requirements, academic progress, and career objectives.
• Establish and maintain ongoing relationships with assigned student populations through individual appointments, group advising, outreach activities, and proactive communication.
• Help students navigate college processes, policies, and resources through clear information, referrals, and connections to appropriate campus and community services.
• Monitor student progress and provide proactive outreach, intervention, and case management support to students experiencing academic, personal, or enrollment barriers.
• Collaborate with faculty, academic leadership, Student Success teams, Financial Aid, Career Services, Registrar, and other campus partners to provide coordinated student support.
• Promote student advocacy, self-awareness, and informed decision-making by helping students understand their options, responsibilities, and potential outcomes.

Critical Thinking & Decision-Making | 20%

• Analyze student academic records, goals, circumstances, and challenges to provide informed academic-planning and student-success recommendations.
• Interpret and apply institutional policies, procedures, academic requirements, transfer guidelines, and graduation standards.
• Evaluate academic barriers, registration challenges, and student concerns to identify appropriate solutions while balancing student needs with institutional requirements.
• Assess student progress and determine appropriate outreach, intervention, referrals, or support strategies.
• Collaborate with faculty, administrators, and campus partners to address complex student situations and recommend improvements to advising practices.
• Exercise sound judgment when handling confidential student information in accordance with FERPA and institutional expectations.

Operational Execution & Administration | 20%

• Maintain accurate documentation of student interactions, academic plans, outreach efforts, referrals, and advising activities within designated systems.
• Review student records, transcripts, placement information, academic progress, and program requirements to support effective advising and enrollment planning.
• Use advising technologies, student information systems, CRM platforms, and other tools to track student progress, document interactions, and support retention initiatives.
• Manage student appointments, calendars, outreach activities, and administrative processes supporting accessible and responsive advising services.
• Maintain current knowledge of…