Program Manager PA CE

Program Manager, Full-Time, Day Shift

Community Care is hiring a Program Manager for our Pace Program. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity in Racine, WI.

• Overall management and operations of assigned program(s).
• Care Management Consultation – Serves as a consultant to IDTS for member specific issues as needed. Provides direction or training to ensure proper response for member health and safety, and mitigates potential risk.
• Quality Assurance and Review – Conducts and prepares quality assurance audits/studies for area(s) of accountability.
• Staffing/Workloads – Assigns and monitors workloads and/or caseloads of direct reports. Adjusts staff schedules and assignments as needed to ensure continuity of customer service. Assists in the development and review of organizational staffing patterns and position descriptions for assigned staff.
• Orientation/Training and Staff Competency – Provides orientation, ongoing training, and feedback to direct and matrix reports to ensure their job responsibilities and performance expectations are defined and understood. Ensures competency of staff.
• Special Assignments & Projects – Coordinates, delegates or performs special assignments and projects as requested by leadership staff.

• Experience: A minimum of 4 years of experience in human services delivery with at least two years experience working with the target population served by the program being managed;
  Frail Elderly, Physical or Intellectual Disability. A minimum of 2 years of leadership experience including direct staff supervision also required.
• Education: Bachelor’s degree in Human Services or Healthcare field required. Master’s in Human Services or Healthcare field preferred.
• License: WI-Drivers License, CPR & AED. RN license is required if educational background and experience is in Nursing.

• Monday – Friday 8:00 AM – 4:30 PM

Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve.

Our dedicated team works with members to develop care plans to meet their health and social needs. Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.

• Generous, paid time off
• Competitive pay and benefits (health, dental, vision, etc.)
• Flexible benefits plan
• Employee referral program
• Coworkers care program
• Retirement plan with employer contribution
• Employee Assistance Program

Community Care is an Equal Opportunity Employer