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Senior Service Desk Engineer - Level 2

Job in Racine, Racine County, Wisconsin, 53404, USA
Listing for: CCB Technology
Full Time position
Listed on 2026-02-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: Senior Service Desk Engineer - Level 2 | After Hours
A Managed IT Services Provider in Wisconsin is seeking a Service Desk Engineer to manage complex IT Service Desk tickets and provide support to clients. The role requires at least 4 years of infrastructure and networking experience, along with strong communication and problem-solving skills. The candidate will also document interactions and provide on-call escalation support.

Experience with Microsoft systems and industry-leading hardware is essential. This position offers a dynamic environment where prioritization and multitasking are key.
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Position Requirements
10+ Years work experience
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