Data Centre; Smart Hands Engineer

Overview Responsibilities

Work Experience:

More than 24 months

Sound knowledge of:

• Network and server hardware and components
• Copper and fibre cabling systems
• Equipment racking and stacking (installation)
• Installation and removal of field replaceable units (e.g. hard drive, memory, line cards, transceivers)
• Network monitoring systems and usage
• Device and database backup & restore processes
• Troubleshooting and testing
• Network connectivity
• Out of band management tools such as iLO and Drac systems

Other skills:

• Root cause analysis assistance
• Professional business communication and interpersonal skills
• Effective organizational skills and attention to detail
• Leadership and/or team experience
• Participate in the configuration and support of systems.
• Adherence to assigned schedule
• Adhering to documented policies, procedures, processes
• Able to function in a team environment
• Maintain knowledge levels as industry enhancements occur
• Support installation and implementation of connectivity and high-end systems products
• Continuous improvement of service delivery.
• Ability to juggle time and resources to meet or exceed expectations

Awareness of:

• Windows server, Unix operating systems
• Command Line Interface (CLI) commands
• Physical Storage and backup procedures (e.g. tape library systems)
• HVAC and UPS systems
• Active Directory
• Exchange
• Common Software applications

IT qualifications may include:

• Microsoft server certifications

Language

English (written and verbal) and Local language.