Cloud Operations Administrator

The Cloud Operations Administrator is responsible for the design, configuration, and oversight of Rock County's cloud-based infrastructure and dependencies. This role provides expertise in cloud services, security, and automation, with an emphasis on maintaining high levels of system availability and performance across multiple cloud platforms. The Cloud Operations Administrator will collaborate with cross-functional teams to recommend and implement cost-effective cloud-based solutions.

This role is responsible for providing oversight to Rock County's cloud operations, ensuring consistent policies and standardization. This position is also responsible for developing policies and KPI's for responsible cost containment of all cloud resources.

The primary role of the Cloud Operations Administrator is to ensure data and resource integrity, provide standardization, and ensure compliance across all cloud platforms and their dependencies employed by Rock County. This includes, but is not limited to, administration and governance of Azure, Identity and Access (Entra , Active Directory), Wasabi storage, and other future implementations of Rock County cloud presence.

The Cloud Operations Administrator will provide oversight of policies, procedures, standardizations, and compliance of all Cloud operations and its dependencies. Dependencies include, but is not limited to, Microsoft M365 and Microsoft Intune.

• Develop, implement, and utilize NIST security and compliance baselines for IT cloud-based systems to improve Enterprise Systems security and compliance posture
• Collaborate with IT Security to implement and maintain security and compliance with Rock County Security Policy, governing bodies and standards (HIPAA, PCI, CJIS, etc.)
• Apply established baselines to derive trend insights and KPIs that support operational efficiency and compliance initiatives.
• Maintain Security and Compliance across Azure and Entra  Rock County policies and NIST recommended actions

• Design, deploy, operate, and maintain resilient cloud environments to enable efficient delivery of resources
• Design processes, improvements, and automation related to cloud platforms and technologies
• Act as Subject Matter Expert in specific designated areas and technologies, including but not limited to Microsoft Azure, Microsoft Entra , and Identity Governance operations (Identity and Access)
• Track and monitor cloud environment metrics to determine growth and resource constraints (Cost Containment)
• Provide mentorship to team members when necessary
• Support implementation of security policies, standards, guidelines, and governance
• Work with development team to help architect and build scalable, highly available applications
• Work with Security team to build and maintain a safe and reliable Identity Access Management environment for systems access
• Support and Maintain oversight of on-prem Active Directory
• Ensure compliance with organizational policies and industry standards, including existing and future Saas implementations and migrations
• Develop well-architected cost management and reporting practices
• Develop and maintain automation scripts using Power Shell, Azure CLI, or Terraform to streamline administrative tasks as necessary
• Maintain oversight of cloud networking, following best practices for security and compliance requirements
• Provide direction and strategy recommendations to Enterprise Systems Supervisor and Governance
• Ensure business continuity and disaster recovery requirements for all relevant cloud resources are implemented
• Complete related Ivanti Service Requests, Incidents, jobs, and tasks in a timely manner consistent with current policies and service level agreements
• Other duties as assigned

• Display and maintain technical proficiency for tier 2 and partial tier 3 troubleshooting, optimizing, and maintaining IT cloud systems and associated technologies
• Keep skills up to date and relevant by completing annual Continuous Learning goals

• Display ability to provide oversight on related projects. This includes demonstrating effective communication,…