Application Analyst | Epic Resolute PB

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Scheduled Weekly

Hours:

40

We are seeking an experienced Application Analyst – Epic Resolute PB to support and optimize our Epic Professional Billing  this role, you will partner closely with revenue cycle, finance, operational, and clinical stakeholders to ensure billing workflows are efficient, compliant, and aligned with organizational goals. You will play a critical role in supporting charge capture, claims processing, reimbursement optimization, system integrity, and end-user success.

The ideal candidate brings Epic billing expertise, strong analytical skills, and a commitment to delivering exceptional support in a complex healthcare environment.

Responsibilities:

Troubleshoots and resolves basic application issues and provides end user support.

Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.

Monitors applications for issues in connection with maintenance, upgrades and implementations.

Monitor performance and assist with auditing processes to ensure data integrity

Participate in projects related to system enhancements, integrations, and new implementations

What's Available:

Fulltime, 80 hours biweekly (1.0 FTE)

Schedule:

Monday-Friday core business hours, potential on call rotation or occasional need to work overtime based on business needs

Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.Immigration sponsorship (e.g., H-1B) is not available for this position.

Starting salary of $70,000/ year and up based on your relevant work experience

Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

An Ideal Candidate Will Have:

Education:

Bachelor's degree or a related field or equivalent years of experience and education

Experience:

At least 2-4 years of relevant work experience

Certifications:

Epic Resolute Professional Billing and/or Hospital Billing certification will be required upon hire Strong analytical and problem solving experience

Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow‑up Experience working with finance, revenue cycle, and operational stakeholders

Strong analytical, problem‑solving, and troubleshooting skills

Ability to clearly communicate technical concepts to non‑technical users

Experience working in a healthcare IT environment

In addition to the rewarding work, you'll receive:

A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member

Substantial retirement contribution including a 401k match & annual discretionary base contribution

Work-Life Balance:
Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need Professional Development:
Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount…