Supply Chain Specialist DFS

About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

In this role, you will be responsible to drive supplier execution and order fulfillment activities across the CNH After Sales network by managing supplier relationships, monitoring open orders, resolving discrepancies, processing invoices, and implementing actions that reduce backorders and improve delivery performance directly to our Dealer network.

• Establish and maintain strong partnerships with CNH's DFS (Direct From Supplier) supply base to support business objectives and improve supplier performance.
• Proactively engage suppliers to expedite parts deliveries for dealer orders, reducing customer backorders and improving on-time delivery performance.
• Communicate, negotiate, and collaborate with suppliers to ensure orders flow efficiently through business systems and processes.
• Monitor and manage high-visibility suppliers and critical parts, providing regular updates and escalation support to management.
• Perform open order board reconciliation to identify and resolve order issues, shipment delays, and system discrepancies.
• Research and resolve order discrepancies, including quantity, shipment, and system-related issues, partnering with suppliers and internal stakeholders to drive timely resolution.
• Process and reconcile supplier invoices, ensuring accuracy, proper documentation, and timely payment while investigating and resolving invoice discrepancies.
• Navigate multiple software platforms and reporting tools to monitor supplier performance, order status, inventory flow, and customer demand.
• Analyze data and prioritize daily responsibilities to support departmental objectives and operational performance metrics.
• Multitask effectively in a fast-paced environment, managing competing priorities with minimal supervision.
• Support continuous improvement initiatives by identifying process gaps and implementing solutions that enhance order fulfillment, supplier performance, and customer satisfaction.

• Bachelor's degree in Supply Chain, Business, Operations, Finance, Analytics, or a related field; or an equivalent combination of education and relevant work experience.
• Associate's degree plus 2 or more years of supply chain experience, OR High School Diploma/GED plus 4 or more years of supply chain experience.
• Strong analytical and problem-solving skills with the ability to interpret data and make recommendations.
• Proficiency in Microsoft Excel, including working with large…