Receiving Coordinator

Description

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

This role will be onsite 5 days a week out of our Juneau, Wisconsin office. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

The Receiving Coordinator, under the direction of the Distribution and Warehouse Supervisor, will be responsible for leading the process of receiving goods brought to the Juneau facility from outside suppliers, excluding returned customer goods. The Receiving Coordinator is a key member of the team ensuring inventory accuracy within the Juneau facility.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

• Examines all incoming shipments for accuracy, damage, and overall condition. Verifies materials received against applicable shipping documentation and identifies, documents, and reports shortages, overages, damages, or other discrepancies.
• Performs receiving transactions promptly and accurately within SAP to ensure materials are properly received and inventory records remain accurate.
• Reviews receiving documentation and ensures required paperwork and system transactions are completed accurately and in a timely manner.
• Manages and monitors outbound returns and dunnage, ensuring materials are properly identified, documented, staged, and prepared for shipment.
• Prepares Return Material Authorization (RMA) shipments for return to suppliers, including verifying materials, quantities, documentation, labeling, and packaging requirements.
• Stages received materials in designated areas for Material Handlers to move to final storage or production locations within the facility.
• Accurately performs material transfer transactions in SAP for shipments received from outside storage locations and transferred to the Juneau facility.
• Verifies dunnage weights and counts for accuracy and investigates or communicates discrepancies as needed.
• Identifies non-conforming shipments related to incorrect items, quantities, damaged materials, packaging concerns, or other quality issues. Communicates discrepancies to Supply Chain and/or Quality and moves affected material to the designated hold area until disposition is determined.
• Collaborates with the Quality Department to facilitate First Article Inspections (FAI), as required, and ensures applicable materials are appropriately identified and staged for inspection.
• Receives Maintenance, Repair, and Operations (MRO) shipments and promptly notifies the appropriate recipients when deliveries arrive.
• Receives and distributes business-related packages and deliveries to the appropriate individuals or departments in a timely manner.
• Loads and unloads trucks and other incoming or outgoing shipments at the loading dock as needed, following established safety procedures.
• Operates forklifts and other material-handling equipment to safely load, unload, stage, and move materials throughout the facility. Follows all applicable equipment and facility safety requirements.
• Maintains an organized receiving area to support efficient material flow and prevent misplaced, damaged, or unidentified inventory.
• Maintains a clean, safe, and organized warehouse and receiving area by following established housekeeping and workplace organization standards.
• Communicates receiving issues, shipment discrepancies, material concerns, and other potential disruptions to the appropriate departments in a timely manner.
• Works collaboratively with Material Handling, Supply Chain, Quality, Production, and other departments to support the timely and accurate flow of materials throughout the facility.
• Provides operational support in Litter, Shipping, and other areas of the facility…