Release Manager

The Change & Release Manager is a critical governance and coordination role responsible for managing the end‑to‑end lifecycle of all changes to the D365 Power Platform. This individual acts as the essential bridge between the development team and the live production environment, ensuring that all new features and fixes are deployed in a stable, predictable, and low‑risk manner.

Coinciding responsibilities include owning the release management process, coordinating quality assurance and User Acceptance Testing (UAT), and driving user adoption through an integrated Knowledge Base (KB). The role is non‑technical and focuses on protecting production stability and enhancing end‑user experience.

Chickasaw Nation Industries, Inc. (CNI) offers a comprehensive benefits package to full‑time employees, including:

• Medical
• Dental
• Vision
• Company Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401(k) Immediate Vesting
• Professional Development Assistance
• Legal Aid Assistance Program
• Family Planning / Fertility Assistance
• Personal Time Off
• Observance of Federal Holidays

• Must be able to obtain and maintain a Secret clearance, which requires U.S. citizenship.
• Must have Security+ certification.
• Demonstrated experience in IT process management roles such as Business Analyst, QA Analyst, Systems Analyst, or a similar function.
• Hands‑on experience within a Microsoft Dynamics 365 and Power Platform environment.
• Excellent communication, coordination, and documentation skills.
• Highly organized, process‑oriented, with strong attention to detail.
• Preferred:
  Direct experience with D365 Field Service and Project Operations/PSA solutions and associated business processes.
• Preferred:
  Experience coordinating UAT cycles.
• Familiarity with ITIL principles, particularly Change and Release Management.
• Experience working in a government or other regulated IT environment.

• Associate’s degree in a related field and a minimum of five (5+) years of relevant experience, or an equivalent combination of education and experience.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls.

Required to speak and hear. Occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers, printers, and light traffic.

Chickasaw Nation Industries, Inc. is an equal‑opportunity employer. We are an employer of record (including for disability/veteran) and comply with all federal, state, and local laws governing equal employment opportunity.