Associate Director, Global Data Management and Standards - Business Operations - Hybrid

Job Description

The Associate Director, Global Data Management and Standards
- Business Operation, is responsible for collaborating with GDMS Leadership to drive enterprise-wide planning, governance, and organizational readiness initiatives that enable successful execution of strategic programs and projects.

Responsibilities:

• Forecasting, Capacity, & Portfolio Management:
  Maintain headcount, workload, and demand models for the functional area; run allocation algorithms to help ensure the Book of Business is delivered with quality and timeliness.
• Operational Governance, Execution, & Metrics:
  Support PMO activities, including project planning, metrics tracking, status reporting, and management of cross-functional dependencies.
• Training, Communication, & Change Management:
  Support creation, maintenance, and delivery of role-specific curriculum; co-develop GDMS-wide training for the functional area; measure uptake.

Qualifications,

Skills & Experience:

• Technical
  
  Skills:
  
  Ability to interpret operational, capacity, and financial data; comfortable with variance analysis and trends.
• Non-technical knowledge, skills, and abilities:
  Fluent in English; exceptional communication and influencing skills, able to engage and align stakeholders across functions, geographies, and levels.

Enterprise Leadership

Skills:

• Networking & Partnerships
  - Builds and sustains collaborative partnerships across GDMS, Finance, IT, and functional leaders to align forecasting assumptions, standardize metrics, and coordinate portfolio and resource priorities.
• Business Savviness
  - Applies strong operational and financial acumen to interpret portfolio performance, workforce capacity, and variance trends, guiding data-driven resource planning and efficiency decisions within the assigned scope.
• Influence
  - Influences cross-functional stakeholders by translating complex capacity, financial, and performance data into clear trade-offs, recommendations, and aligned action plans within governance forums.

Business Operations Qualifications &

Experience:

• Bachelor's Degree
  - Minimum of 8 years experience working in relevant field for associated job description
• OR Advanced Degree (Masters or Doctorate):
  
  - Minimum of 4 years experience working in relevant field for associated job description