Associate Director, Planning & Scheduling - Onsite

Job Description

The Global Clinical Supply (GCS) organization manages the "end-to-end" clinical supply for the company's portfolio.

- GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, in compliance with worldwide regulations, company policies and standard operating procedures.

The Print Team Lead is responsible for overseeing daily label production operations, ensuring compliance with GMP and quality standards, driving process improvements, supporting team development, and coordinating both local and global labeling activities to meet operational goals efficiently and effectively.

Role requires full

Primary activities

• Ensure each component or bulk material used in label production is properly identified, not expired, and verified throughout processing, and that it corresponds to the written information on the work order before proceeding to the next step.
• Print, inspect, proof, and maintain accountability for clinical product labels.
• Maintain label inventory, including the disposal of expired materials.
• Serve as a Qualified Trainer.
• Conduct periodic quality inspections during the printing process to ensure product integrity.
• Prepare shipments of labels to external packaging sites.
• Receive bulk labels from booklet manufacturing vendors.
• Participate in equipment-related testing and upgrades.
• Ensure team members perform tasks in accordance with GMP and batch record instructions.
• Initiate and implement process improvements aimed at increasing quality, customer satisfaction, and efficiency.
• Monitor the production schedule on a weekly, monthly, and quarterly basis while managing group headcount and employee utilization.
• Advance operational capabilities by identifying new opportunities, seeking input from key stakeholders, and implementing ideas.
• Lead, promote, and support the use of innovation and technology in Label Production.
• Regularly evaluate employee performance, conduct development discussions, and complete year-end performance reviews.
• Manage the team, including problem-solving and proactive escalation to next-level management when needed.
• Lead local and global label projects, including organizing meetings and delegating tasks.
• Author, review, and approve standard operating procedures and job aids for packaging and labeling activities.
• Participate in and support internal and external audits.
• Recommend process improvements to enhance team efficiency.
• Coordinate and train new employees.

Education

• Bachelor's degree or equivalent with four (4) years of relevant experience, or
• High School Diploma or equivalent with six (6) years of relevant experience in Pharmaceutical Operations, preferably in a clinical supply-related area.

Preferred Experience and Skills

• At least two (2) years of experience in management or leadership positions required.
• Minimum of six (6) years of relevant experience in supply chain or operations preferred.
• Ability to collaborate effectively across functional boundaries in multicultural environments to align stakeholders and drive tech transfer strategies and solutions.
• Demonstrated problem-solving ability, strong verbal and written communication skills, and excellent interpersonal skills.
• Strong understanding of clinical supplies and supply chain processes with relevant regulatory and GMP requirements.
• Ability to establish clear goals, delegate effectively, and hold self and others accountable.
• Ability to succeed in a dynamic environment and adapt to changing priorities.
• Well-developed team facilitation and leadership skills, with the ability to build inclusive team environments.
• Proven project and team management skills.
• Prior experience with SAP is beneficial.

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