Associate Specialist, Webcasting Services; Hybrid - Rahway, NJ

Job Description

The entry-level Associate Webcast Specialist assists in webcast pre-production, production, and post-production by supporting the setup and operation of video, audio, and webcast equipment. They are expected to exhibit strong communication skills and demonstrate a willingness to learn new online event technologies as the field grows and evolves.

• Support all webcasts assigned from pre-production, production, and post-production
• Ensure that the assigned webcast is appropriately staffed and has sufficient technical resources in place
• Set up and operate video and audio production equipment, including the operation of webcast platforms
• Complete all postproduction to ensure rapid turnaround time of deliverables
• Act as both the primary client contact and technical contact for all webcasts assigned
• Perform video production (camera operation, technical directing, video playback, switching), audio production (microphone, teleconference, multi-language feeds, etc.), floor manager, encoding support, and any additional production requirements based on project requirements
• Coordinate the receipt and distribution of the presentation slide deck as required for the event
• Troubleshoot and implement new software and upgrades into the production environment
• Troubleshoot and provide minor repairs when needed
• Train and participate in training with webcast team members on new processes, equipment, etc., on an as‑needed basis
• Support special projects as requested by management
• Travel to other sites and off‑site locations as needed to support webcasts
• Any other special projects or duties deemed necessary by the supervisor or Manager
• Supporting webcasts both in‑person and remotely

• Education Minimum Requirement: High School Diploma or equivalent required
• Required Experience: Minimum of 6 months of experience in professional video/audio production
• Working knowledge of Microsoft PowerPoint, Word, Excel, Internet Explorer, Chrome, Outlook, and Adobe Acrobat; computer literate on Windows PC; fluent in English; ability to interact with customers professionally; ability to work in high-pressure situations; ability to prioritize tasks with little or no supervision

• The ability to manage crew and delegate tasks as needed
• Familiarity with webcasting platforms
• Understanding of modern webcasting production and streaming video equipment and processes
• Excellent understanding of functionally related software, equipment, and technologies
• Possess the technical knowledge and collaborative and problem‑solving skills necessary to translate abstract concepts into effective deliverables
• Must be detail‑oriented and able to apply quality control practices to all projects
• Strong interest in video and audio production; relevant coursework or experience in video and audio production
• Familiarity with industry‑standard software and equipment; demonstrated ability to work with a team to produce high‑quality video and audio content; professional video and/or audio production experience
• Additional language fluency

Audio Production, Broadcast Cameras, Camera Operations, Client Communication, Client Counseling, Communication, Consumer Relations, Crew Management, Customer Engagement, Customer Experience Design, Customer Experience Management, Customer Service, Microphones, Microsoft PowerPoint, Multimedia Productions, PowerPoint Development, Production Operations, Professional Audio, Professional Video, Quality Control Management, Technical Advice, Video Equipment, Video Production, Webcasting

Adobe Photoshop, Digital Events, Live Video Streaming, New Tek Tri Caster, Webcast Production

US and Puerto Rico Residents Only. U.S. Hybrid Work Model:
Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a Hybrid work consisting of three total days on‑site per week, Monday‑Thursday, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence.

The salary range for this role is $71,900.00 – $. The successful candidate will be eligible for…