Veeva Vault Regulatory Information Management Senior Specialist

Job Description

Are you passionate about turning complex business needs into smart, scalable Veeva Vault solutions? Join our R&D IT organization as a Veeva Vault Configuration Specialist and play a key role in advancing our pharmaceutical and biological development portfolio.

In this role, you will be the technical lead for our globally implemented Veeva Vault platform (RIM/Clinical). You will drive the further implementation of our Vault roadmap, partnering closely with global business and IT stakeholders to design, build, and continuously improve solutions that truly make a difference.

You will help us get more value out of Veeva Vault every day by leading configuration, development, and optimization activities, and by providing technical guidance to other specialists. We are looking for someone with deep, hands‑on Veeva Vault expertise who enjoys collaborating across functions and is excited about contributing to innovative animal health solutions.

• Lead the configuration, development, implementation and optimization of our Veeva Vault environment.
• Translate business requirements into robust, scalable configurations and automations.
• Design and support integrations between Veeva Vault and other key systems in close collaboration with integration teams.
• Plan and execute releases, including validation activities in a regulated environment.
• Provide technical guidance and mentorship to other team members and specialists.
• Maintain clear and audit‑ready configuration documentation (requirements traceability, design specifications, configuration logs).
• Provide Tier 3 support for complex issues; perform root‑cause analysis and define effective corrective actions.
• Work closely with the Platform Owner and Architect to align builds with platform standards, roadmap decisions, and best practices.
• Coordinate with business and IT stakeholders to ensure solutions meet business needs as well as regulatory and compliance requirements.
• Evaluate new Veeva Vault features/releases and provide technical impact assessments and pragmatic implementation plans.

• 5+ years of hands‑on experience in Veeva Vault technical configuration and development.
• Bachelor’s degree in Computer Science, Information Systems, Life Sciences, or equivalent practical experience.
• Expert‑level configuration skills: life cycles, workflows, permissions, automation, document/object model, metadata, reports, and dashboards.
• Demonstrated competence in Computer System Validation for GxP systems: test design, execution, evidence management, and change control.
• Excellent troubleshooting, documentation, and communication skills; proven ability to mentor others and review technical work.
• Experience with Veeva Vault Loader.
• Veeva Vault Administrator certification.

• Experience in medium‑to‑large pharma/biotech environments.
• Experience with data governance, controlled vocabularies, and reference data frameworks (IDMP/SPOR).

Asset Management, Automation, Benefits Management, Business Process Management (BPM), Clinical Medicine, Clinical Physiology, Clinical Risk Management, Computer Science, Customer Experience Management, Management System Development, Middleware, Pharmacy Regulation, Product Management, Product Strategies, Quality Control Management, Quality Management, Regulatory Reviews, Requirements Management, Software Product Management, Stakeholder Relationship Management, Strategic Planning, System Designs, System Validation

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company…